Shipping, Returns & FAQ's

Shipping

We want your Mini Rose order to reach you as quickly and safely as possible. Orders are processed within 1–3 business days, and we offer free standard shipping on all orders over $50. Once your order is dispatched, you'll receive a confirmation email with tracking details so you can follow it every step of the way.

Delivery times are estimates and may vary during sale periods and public holidays. If your order hasn't arrived within the expected window, please reach out and we'll happily help track it down.

Returns & Exchanges

If something isn't quite right, we're here to help. We offer a no-questions-asked returns policy: simply return unworn, unwashed items with their original tags attached within 30 days of delivery.

To start a return or exchange, contact our team with your order number and the item(s) you'd like to return, and we'll guide you through the next steps. Once we receive and inspect your return, your refund will be processed to your original payment method.

Frequently Asked Questions

How do I choose the right size?

Each product page includes sizing information. If you're between sizes or unsure, get in touch and we'll gladly help you find the perfect fit.

Can I change or cancel my order?

We process orders quickly, so please contact us as soon as possible if you need to make a change. We'll do our very best to help before your order ships.

I received a faulty or incorrect item — what should I do?

We're so sorry! Please contact us with your order number and a photo of the item, and we'll make it right.

How can I reach you?

You can contact our team any time through our Contact page, and we'll get back to you as soon as we can.